top of page

Frequently Asked Question

​

  • Do I need to be home for my services?

​

No. We do not require you to be home. All we ask is that close your windows and doors on your service date and provide access to a working water spigot.

​

  • What time will you arrive at my home?

​

We will try to schedule an accurate time for arrival. Weather permitting, we will try to stay within the target window.

 

​

  • Do you use my water?

​

Yes, we typically carry water to the site and use your hose as a backup. Please let us know ahead of time if you don't have a spigot or if you have low water pressure so we can plan accordingly.

 

​

  • What do I need to do to prepare?

​

We ask that you remove all furniture, hanging baskets, door mats, pet bowls, and any water sensitive item from your front and/or back porch. Please double check that your windows are closed. We ask that you keep your pets indoors while we wash your home.

 

​

  • What areas do you service?​

We offer powerwashing and gutter cleaning services in Clayton, Raleigh, Garner, Knightdale, Wendell, Wilson Mills, Holly Springs, Smithfield, Angier, and surrounding areas. If you have a special request for a job outside of our service area, give us a call. We do travel. 

 

©2024 J&M Exterior Cleaning Solutions

bottom of page